Our Return/Exchange Policy
- If your order was placed on a third party website, you cannot return your item to Solid Light, you must contact their customer service team.
- Items purchased at the Solid Light online store may be returned or exchanged within 30 days of the date of purchase.
- Socks may not be returned or exchanged.
- Return items may not be worn or washed.
- If you are not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it and choose any item in another size or color. We will gladly replace any item that you're not completely happy with!
- Unfortunately, we do not offer a free return shipping label.
- Please include your original order confirmation in your return package stating whether or not you would like a RETURN or EXCHANGE.
*If you receive a damaged, defective or incorrect product, please contact firstname.lastname@example.org, provide your order number and we will instruct you on how to move forward in ensuring that you receive the correct product.
PLEASE SHIP RETURNED ITEMS TO:
7750 Green Meadows Drive N, Suite A
Lewis Center, Ohio 43035